Customers within the UK will receive their orders within 3-5 working days, sent via tracked shipping.
Customers outside the UK, will receive their orders within 5-7 working days, also sent via tracked shipping however this will be dependent on any customs delays.
All orders are dispatched the following working day from when they are placed with the shipping service you request at checkout. Please note, the above times are only a guideline and are subject to carrier (Royal Mail) delays and/or customs delays.
Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at support@zeavive.com. This includes out-of-date addresses. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.